Assistant Operations Manager

Location: Westminster, CO
Date Posted: 12-15-2017
IntelliSource is seeking an Assistant Operations Manager to facilitate successful operations with our ecommerce line of business.    The Assistant Operations Manager will help oversee operations and   management of our business in  Westminster, CO.  The Assistant Operations Manager ensures the delivery of world class relationships and customer service to our business partners, employees and business. 
Lead Roles and Responsibilities
  • Builds relationships to foster an environment of trust, competency, and  business success.
  • Provides value adding contributions that improve business operations, efficiencies and revenues.  Oversees human resources agendas to promote a positive work environment dedicated organizational wellness and employee success. 
  • Identifies ways to develop business through the team members and operations.
  •  Demonstrates excellent product and operational knowledge. 
  • Continuously coaches and develops team members to enhance their abilities and business accumen.  Recognizes department metrics and drives performance. Works with individuals and teams to undersand, meet and exceed metric goals.
  • Provides responsive solutions to employee and business partners questions and concerns. 
  • Provides productive value adding time and strong internal customer service.   Promotes a positive work environment at all time dedicated to production and success. 
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  • Coaches on metrics, attendance, and appropriate behaviors aligning to the values and expectations of the company
  • Provides employee relations support to address and improve performance.   
  • Provides talent acquisition support to build strong functioning teams that collaborate well together to accomplish goals. 
  • Oversees tracking of metrics for weekly, monthly, and quarterly reporting. .
  • Assists with scheduling and facilitation of team meetings and events.
 
Qualifications                                                                                    
  • Bachelor’s degree in business is highly preferred.
  • 3-5 years management and/or operations experience is highly preferred.
  • Experience in human resources is highly preferred.
  • Experience in customer service, ecommerce or retail is preferred.
  • Must have proficient computer skills
  • Experience in use of database software applications is preferred.
  • Experience building, developing and leading teams is preferred. 
  • Ability to demonstrate and make correct decisions Is required.
  • The ability to provide accurate work in a timely manner is required.
  • Excellent verbal and written communication skills are required.
  • Ability to work in a fast-paced, dynamic environment with a large number of employees is highly preferred.
  • Ability to connect all levels of an organization is highly desired. 
  
IntelliSource is a national outsourcing company that provides fast-growth and Fortune 500 companies with scalable solutions that improve efficiency, time-to-market, supports quality, proficiency, and manages cost without compromising the client company culture. Founded in 1999, IntelliSource employs thousands across the US and is led by a team of seasoned veterans with diverse experience in business process outsourcing. IntelliSource has earned a national reputation for providing a highly stable workforce, cost management controls, high customer influence, client and employee satisfaction, as well as industry best-in-class attrition rates. IntelliSource is based in Denver, CO and operates regional business offices in Ontario, CA, Reno, NV and Columbus, OH.
 
Intellisource is an equal opportunity employer.  No employee or applicant will be discriminated against in any condition of employment because of race, color, national origin, sex, religion, age, disability, veteran status or any other status protected by law. Intellisource is a free service to you. We are an E-Verify Employer.
 
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