Warehouse Team Lead - Full Time

Location: Indianapolis, IN
Date Posted: 09-13-2017
Only candidates who apply online will be considered - Please do not come to the fulfillment center to apply.  

IntelliSource is partnering with Craftsy, an innovative company offering creative project tutorials and supplies to beginners and veterans alike.  Craftsy is quickly growing and has recently opened its first fulfillment center in the area.  We are looking for motivated, safety conscious and customer driven team members for full time, permanent positions at their new facility. 
If you want to be a part of a company that operates with and practices core values and puts customers and culture at the forefront of everything they do - this might be the place for you!


We are seeking an enthusiastic leader who has an interest in advancing their career, creating a positive team dynamic and supporting new efficiency initiatives. This position will report to and partner with our shift supervisors to ensure that operational processes are completed successfully each day.
Check out these awesome benefits: 
  • Full medical benefits after just 30 days
  • Complimentary beverages
  • Breakfast, lunch or snacks provided regularly
  • Climate-controlled environment
  • Great schedule: work four 10 hour day-shifts per week (Sun-Wed or Wed-Sat) with possibility of overtime
  • Earned paid time off after 60 days
Warehouse Team Lead Role and Responsibilities:
  • Create a safe working environment that supports all OSHA and safety program requirements
  • Have ability to successfully perform the tasks in Picking, Packing, Receiving, Inventory Control Quality Assurance, and other areas as delegated
  • Possess the characteristics of a strong leader through effective communication, strong attention to detail, and excellent time management skills
  • Develop ongoing process improvements and supervise department functions to ensure efficient operations
  • Be directly responsible for facilitating teaching, training, and coaching all team members
  • Constructively provide feedback to team members
  • Ensure accuracy and quality of all operations
  • Partner with leadership to ensure all activities are prioritized and completed in a timely manner
  • Contribute to and influence other team members in maintaining a safe, clean, and positive work environment
  • Communicate any potential employee relations and/or performance management concerns to the facility leadership teams as well as the People Team
  • Serve as the Direct Team Lead for all employees throughout entire facility
  • Utilize proper email etiquette to effectively communicate order issues with the Customer Service Team
  • Support SLA 3:00PM EST  deadline of shipments
  • Support responsibilities and tasks of the Supervisor/s in their absence 
  • Oversee all inbound, inventory, and outbound functions of the Fulfillment Center
  • Perform quality audits of all materials entering and exiting the facility; inbound, receiving, kitting, picking, packing; others as delegated
  • Maintain and set 5S and Safety Standards
Additionally, build a team of warehouse associates whom:
  • Learn and adhere to safety, quality, and production standards and demonstrate a commitment to our culture of safety every day
  • Receive product, pick, pack and ship orders efficiently and with our customers in mind
  • Give their best regardless of the task at hand - demonstrating a positive and collaborative attitude
  • Strive for excellence across key performance drivers in productivity, quality, safety, and attendance
  • Gain knowledge and safe habits working with and around machinery and warehouse equipment
  • Strive to be a key contributor in a fast-paced warehouse environment  
Warehouse Team Lead Requirements:
  • Previous relevant warehouse/fulfillment center experience is preferred
  • Employment is dependent upon successful drug screen and background check
  • At least 18 years old at time of application
  • Must possess a HS diploma or equivalent is required, Associate degree or higher is preferred
  • Must provide proof of eligibility to work in the US upon hire
  • Exceptional organization and prioritization skills to effectively manage multiple projects with aggressive timelines
  • Clear and effective written/verbal communication and strong interpersonal skills
  • Familiarity with warehouse management software
  • Ability to work and make decisions with fulfillment managers to ensure daily quality, productivity, and customer goals are met
  • Flexibility to work weekends and overtime as required
  • Able to read and take direction in English
  • Able to lift up to 49 pounds with or without reasonable accommodation
  • Able to stand/walk for up to 10 hours
  • Willing and able to frequently push, pull, squat, bend, reach, lift, and stretch for items above head and below waist as well as climbing up and down stairs and ladders
  • Able to fulfill scheduled shifts and responsibilities with regular and reliable attendance
About Craftsy
The mission at Craftsy is to become the premier global destination for curated education, inspiration and supplies for passionate enthusiast “makers.” Combining best-in-class expertise in educational design, video production, technology, and digital marketing, Craftsy is one of the fastest growing and most successful start-ups in the US in the past 4 years. They have raised over $100MM from the world-class investors who backed Facebook, LinkedIn, and Blue Apron. 
About IntelliSource:
Our business - and our approach - is personal. 
IntelliSource is a national business process outsourcing company providing Fortune 500 and fast-growth companies with people, processes and tools to manage critical, non-core business functions. From our foundation of staffing resources and through over 16 years building world-class solutions, IntelliSource is a trusted partner to its clients and associates, empowering businesses and the thousands we employ nationwide to realize their full potential.

We are an equal opportunity employer.  No employee or applicant will be discriminated against in any condition of employment because of race, color, national origin, sex, religion, age, disability, veteran status or any other status protected by law. This is a free service to you. We are an E-Verify Employer.
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